Whether you've forgotten your password, suspect you've been hacked, or are just helping out a friend who lost access, these are the steps you need to take. My title is Senior Features Writer ...

Mercifully, Meta, owner of both Facebook and Instagram, has a single site for all your account information (accountscenter.facebook.com and accountscenter.instagram.com bring you to the same page).

Once you find your old account ... I came across a Facebook help page with a section entitled "Recover your Facebook account from a friend's or family member’s account." The steps don't work.

And how can you get back on and recover your account if the hacker has logged you out? Here's what you need to know. No one wants to find out that their Facebook account has been hacked.

Once you find your old account ... I came across a Facebook help page with a section entitled "Recover your Facebook account from a friend's or family member’s account." The steps don't work.