4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Forbes5mon
82% Of U.S. Consumers Say Government Does Not Provide Great Customer Service
As the old saying goes, “That’s good enough for government work!” Seriously, the public has spoken, and the survey results are in. In our 2024 State of Customer Service and CX Study ...
Kiplinger4y
Kiplinger’s Best Firms for Customer Service: Banks, Credit Cards and More
Rocket was one of the leading mortgage lenders in our customer-service survey, and it significantly ... well-designed app and website that provide great features for both customers and noncustomers.
intelligentcio7d
NICE Survey highlights urgent need for AI in customer service as up to 35 million Brits remain unknowingly vulnerable
The second annual survey on customer vulnerability from NICE, the leading global AI-powered customer service automation platform, reveals a rise in Brits self-identifying as vulnerable, reaching 19% – ...