The state hadn’t hit the goal since at least July 2021, and reached a low of 41% of calls answered locally in August 2024.

We recently published a list of 13 Cheap AI Stocks to Buy According to Analysts. In this article, we are going to take a look ...

Networking and communications giant Cisco Systems Inc. is laying the groundwork to upend a core pillar of enterprise ...

Security player continues to roll out products and services for its partners as it identifies further growth fueled by ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

BERLIN (AP) — Conservative leader Friedrich Merz succeeded Tuesday in becoming Germany’s next chancellor, drawing applause ...

Fortinet excels in cybersecurity with rapid SASE growth, strong financials, and market leadership. Click here to check out ...

SonicPlatform: A unified, cloud-native platform for centralizing management of all SonicWall appliances, services, and ...

SonicWall today unveiled a full suite of products and services purpose-built to empower and meet the evolving needs of Managed Service Providers (MSPs) and their customers with end-to-end cyber ...

Radware ® (NASDAQ: RDWR), a global leader in application security and delivery solutions for multi-cloud environments, announced the launch of new cloud security service centers in Chennai and Mumbai, ...

Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations. Despite these demands, scheduling an appointment by phone can take as long as 8 minutes ...