Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Fred. Olsen Cruise Lines was awarded Feefo's "Exceptional Service Award," following its recognition in 2024 for 93 percent of ...

The Customer Excellence Award celebrates ... outstanding customer service, consistently delivered at the highest level, by a customer-focused individual or team. Judges will be looking ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

The AI system, developed through a collaborative effort between the company's technology and customer service department ... "This efficiency gain allows our team to focus on more strategic ...

Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...

They are basic principles that keep the physicians and team members focused on a primary objective -- taking care of the patient. At CSMO, exceptional customer service is our top priority ...

These advancements reflect vCom's commitment to delivering unparalleled customer service and operational excellence ... focus on building out vCom's Care team, platform, and processes to deliver ...

DALBAR, the leading auditor of customer service within the financial services industry, is excited to announce The Guardian Life Insurance Company of America® (Guardian) as the distinguished recipient ...