Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

The number of frequent fliers holding elite status has also been on the rise. This means there are far more candidates today ...

The lack of standardised pricing' in the pet insurance market 'makes it difficult for insurers to forecast claims and for ...

NESTLE has confirmed it is discontinuing a rare KitKat bar and shoppers have been left gutted. The chocolate maker is axing ...

A worker at a cheeseburger restaurant was left baffled after a customer called to demand a refund for a meal he had eaten ...

Questions is a periodic feature produced by Cornerstone Research, which asks our affiliated experts, senior advisors, and professionals to ...

Owensboro’s Ginny Ball said that she learned the art of gift-giving from her mom as she was growing up. “My mom has always been the best at giving the most thoughtful and beautiful gifts,” Ball said.

A flurry of presidential directives, agency communications, and court orders has left federal contract and grant recipients ...

Water bills are set to skyrocket by up to £224 this April, making life even tougher for some households. Are these price ...

Sainsbury's is accelerating plans to cut £1bn in costs from the business, as part of Simon Roberts' Next Level strategy ...