The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, (Newswire.com) - Insightful.io, a leading provider ...

Once trained, AI agents can impact a wide range of industries and business areas—among them, sales and marketing.

Gathering critical call center metrics – such as cost per acquisition, first call close rates, average call times, and sales per agent _ provides valuable insights. However, they only make an impact ...

But when Makled's turn came, he overheard one of the agents call for assistance from the "Tactical Terrorism Response Team." "My heart fell into my stomach at that point, I was so concerned and ...

The rest of his family was able to enter the country without issue. But when Makled's turn came, he overheard one of the agents call for assistance from the "Tactical Terrorism Response Team." "My ...