Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

This is the sixth of 12 columns on AI and work, which will appear the second Sunday of each month, from September through August. Last month’s column provided ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Outgoing presidents traditionally leave a letter for the incoming president. Former President Joe Biden wished President Donald Trump "all the best for the next four years" in the letter he left ...

The bill, which still must be debated in the Senate, would punish members of the Court, as well as any non-U.S. citizens who materially or financially support the ICC. The Court has played a key ...

There are a few things at this office that complicates customer service. Firstly there are no signs, except for MMG, to state which agent is dealing with which service. Customers have to assume ...

If you want to lead by example, then freezing the wages of all ... I’m thanking him for his excellent service. Val Stephanson (Happy to hear, and we hope that driver knows how appreciated ...

And I have been blessed a million times in return with the love and support of the American people. At one point in the letter, Biden wrote that "Vice President Harris and I asked our staff to ...

Bill Lee’s new school choice voucher bill with a letter of support — but a key signer says the letter wasn’t prompted in any way by pressure from Lee’s office. 7 Northeast Tenn.

The often-dreaded cover letter is your secret weapon for standing out. Despite its importance, only 38% of candidates submit one for a job posting when required. The truth? A generic, formulaic ...

Rosen signaled her concerns of Hegseth, which readily translates into opposition, in a partisan letter signed by six ... to understand why so many veterans support Hegseth, a topic highlighted ...

(WJHL) — All seven of Northeast Tennessee’s county mayors have signed a letter voicing support for Gov ... s state representatives and senators to cover issues in the area.