AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

CUSTOMER SUCCESS MANAGER (REMOTE) Full-time Location: Remote Salary: Competitive Reporting to: CCO Intro AIMS is a music tech ...

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Penn Community Bank is searching for talent to fill several open positions. Headquartered in Bucks County, for 150 years Penn ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

The UEFA Champions League title is the pinnacle of each European season, with heavyweight teams and managers fighting it out for the famous trophy. Real Madrid have dominated the competition ...

You don't have to be a prodigy to flourish. The following successful entrepreneurs did not accomplish their defining success until after the age of 30. (And don't worry if you don't feel like you're a ...

An icon in the shape of a lightning bolt. Impact Link Starbucks is bringing back a major conference for its store managers and senior staff for the first time since before the COVID-19 pandemic as ...

6. The renewal conversation becomes moot. By the time a customer success manager reaches out to discuss renewal, the decision to leave has often been made months ago. At this point, discussions ...

“With a lot of difficulty we convinced them, and that product has seen a lot of success.” Later, Mankind went on to sign an exclusive in-licensing deal with AstraZeneca for asthma management ...