If you walk into any tech office these days, you’re far more likely to see a team of dedicated customer success managers than account managers. Within the last decade or so, for many companies ...

Delivering effective and powerful presentations is critical to business success ... a retailer or potential customer, a startup presenting a new initiative, or a manager asking for budget or ...

is a weekly series where WIRED explores the latest in...job titles. We explain everything from "customer success manager" to "growth hacker"---and show how you can land these jobs too. Holly Files ...

WASHINGTON, Nov. 19, 2024 /PRNewswire/ -- ChurnZero, the platform and partner for customer success was named as a Leader in the 2024 Gartner Magic Quadrant for Customer Success Management ...

Be sure to check out more LimeLight worthy news at this link. Janine Sneed, Vice President IBM Customer Success Management In July 2019, IBM closed its landmark acquisition of $34B with Red Hat.

It is currently developing a Certinia Customer Success Agent using the technology. It will be an AI-powered assistant designed to empower CS managers to automate complex processes and make more ...

Elias Torres has achieved a lot for somebody who immigrated to the U.S. from Nicaragua at 17 without knowing any English. He served as a VP of engineering at HubSpot before co-founding Drift, a ...