Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

The business process outsourcing (BPO) industry in Bangladesh, once known solely for voice-based customer service and ...

Nurix Labs Inc., the developer of custom artificial intelligence agents for enterprise customers, today announced it launched ...

Build-A-Way Inc., a New Orleans-based AI software company for home service professionals, has been named a finalist in the ...

SoundHound AI sees triple-digit revenue growth in the booming voice AI market. Find out why SOUN stock is a Hold.

A government-funded international broadcaster that provides news in Persian and which primarily targets audiences in Iran has ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

This collaboration will enable enterprises to automate voice interactions in Arabic dialects, streamlining tasks like booking ...

Explore the transformative power of Chatterbox’s AI voice cloning and Text-to-Speech TTS, reshaping communication and ...

Palona AI, the company redefining customer engagement with emotionally intelligent AI sales agents, announced the launch of Restaurant AI, a purpose-built AI sales assistant tailored for the Pizza, ...