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"Most of these tips have been learned through personal experience," the former United Airlines worker told Newsweek.

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A young lady shared tips on how to bag a job as a petrol attendant in South Africa in a TikTok video. The footage went vrial ...

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In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Yet what set them off the most was a recent delivery where their customer revoked ... The revoked tip felt like the last straw; what should’ve been a reward for good service turned out to ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.