As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Find out how the maker of the world’s thinnest foldable phone is stepping up its customer service with thoughtful extras ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and ...

Best Fares Now is a trustworthy online travel agency that collaborates with Copa Airlines Customer Service to offer flight ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

The journey from startup to scale-up is an exciting stage for anyone. During the startup phase, you should focus on ...

The path of least resistance is always the one your customer will take. And if that path doesn’t lead through your business, ...

Karen Welsh, a health executive from Lancashire, needed to fly to Brisbane, Australia, to visit an unwell family member. But ...

Broadly speaking, current operating costs for most enterprises can be divided into four categories: business operation ...

Scammers are targeting email inboxes in a sophisticated phishing scheme that impersonates multiple businesses. These emails appear authentic, with logos, graphics, and footers designed to mimic email ...