After Bharti Airtel, Reliance Jio has signed a deal with Elon Musk's SpaceX to bring the Starlink broadband internet services ...

A leader in AI-powered customer service software, NICE supports enterprise organizations around the world with its CXone Mpower platform. With Meltwater social insights available in CXone Mpower, NICE ...

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

It has been five years since the Covid-19 pandemic turned the retail industry upside down overnight. Even today, shoppers feel its impact every time they shop.

Billionaire Mukesh Ambani’s Jio Platforms has struck a deal with SpaceX, the aerospace company led by Elon Musk, to bring Starlink’s broadband internet services to India, a surprise move that follows ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has extended its partnership with ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

Higher rent and a less lucrative mix of profitable financing commissions can cause Penske to incur more SG&A expenses as a percentage of gross profit than peers. However, when rent expense is excluded ...

Discover how cloud-native banking is transforming financial services with customer-centric platforms, advanced tech stacks, ...

Lori Schafer serves as CEO of Digital Wave Technology, a software solutions company that transforms retail, healthcare, and consumer goods business processes through AI, workflow, and automation.

Digital gift cards create a lasting impact with customers that extends beyond a one-time purchase and can do so in a way that ...