The retail industry has ranked the worst for customer service, after a new report scored it just 51.4 out of 100 and revealed customers spend over 11 minutes ...
According to experts, Chinese DeepSeek, and other artificial intelligence (AI) trends pose a major challenge to employees of ...
The retail landscape will continue to evolve rapidly in 2025, and AI will help brands elevate their CX to meet consumers’ rising expectations.
New generation low earth orbit (LEO) satellite networks can enable a different delivery model that overcomes the barriers ...
Hartlepool Mail on MSN13d
Drive Motor Retail celebrates multiple Vauxhall Customer Excellence awardsFour site locations of leading automotive retailer, Drive Motor Retail, have been honoured with the 2024 Vauxhall Customer ...
Four site locations Drive Motor Retail are celebrating 2024 Vauxhall Customer Excellence Awards. Drive Hartlepool achieved ...
PolyAI, a global leader in voice AI solutions for customer experience and service, reveals that 65% of Americans prefer a ...
Digital gift cards create a lasting impact with customers that extends beyond a one-time purchase and can do so in a way that ...
IoT connectivity is what makes it all possible. The shift toward automated retail isn’t just about convenience; it’s about ...
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