Find the answer for Customer service representative from the people who brought you the USA TODAY Daily Crossword Puzzle.

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

More Americans really should try the growing number of alternatives to AT&T, T-Mobile and Verizon — although maybe not Trump ...

The difference is We Care.....about our employees, our customers and our community. Maritime Energy has an opening for a part time Customer Service Representative at our office in Belfast. The days ...

Commentary: I was supposed to get the Switch 2 on June 6. It didn't show up on that day -- or any day -- and Verizon never gave me an update. But the story has a happy ending. Sort of, anyway.

Rather than replacing human representatives, the tool was created to support staff by providing clear, plain-language responses during customer interactions.

ST CATHERINE, Jamaica— A St Catherine customer service representative has been charged with unauthorised access to computer data and simple larceny following incidents in Kingston and Portmore ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

SAN ANTONIO – CPS Energy is warning KSAT viewers about potential scam calls claiming to be representatives of the utility.

The company is actively working to assess and resolve the issue but has not disclosed the cause or full impact.

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.