Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Nick Viall is in awe of how his wife, Natalie Joy, handles calls with customer service agents. "Every household has their ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

In an effort to enhance customer service and provide immediate assistance, AES Indiana is launching a series of community ...