Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

Secretary of Veterans Affairs Doug Collins describes a focus on 'customer service' as he settles into his role leading the ...

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

Sitting near lakes, ponds and other waterways can serve as a source of rest and relaxation for many, but maintaining them can be quite the chore. Those looking for solutions to any problems that might ...

“Many retailers are focused on using beacons to deliver ... and where to trigger specific events,” he said. “For customer service, iBeacon will help with retention — it’s a passive ...