The hacker compromised a third-party contractor that provided support services. Grubhub says it 'proactively rotated any ...

United Parcel Service predicted downbeat 2025 revenue after announcing they are reducing business with Amazon to focus on ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

On-demand grocery and food delivery platform Shopezy has expanded its UK services to South Wales, Portsmouth and London.

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow ...

Grubhub, the food delivery service, has been hacked. On Monday, the company confirmed a data breach that affects both its ...

Chatmeter, a leader in multi-location customer intelligence, used its generative AI platform, Pulse Ai: Signals, to analyze more than two million customer reviews and understand why most consumers are ...

Ricardo Amorim, Acting UK General Manager and VP of Global Revenue at Stuart, the leading white-label delivery service in ...

Customers impacted were merchants, campus diners and diners who interacted with their customer care service, Grubhub said.

It’s not clear how many users were impacted by the data breach, though Grubhub notes that “contact information of campus ...

Walmart has expanded its same-day prescription delivery service coast-to-coast after a pilot program last fall. Here's what ...