Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

Salesforce's Agentforce 3 platform promises greater transparency when using AI agents to process customer inquiries ...

Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on ...

Ring Bros. Marketplace got its start 100 years ago, when the Ring brothers sold produce from a horse-drawn wagon on the ...

Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

As easily as messaging friends or family, apparently.

The centerpiece of the redesign is a pair of logos that depict a cavalier on horseback, shield in hand, lunging forward ...

DFNI Cruise Conference is live from the Meliá Barcelona Sky in Barcelona, Spain from 17-19 June. Follow all the latest ...