As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the ...

In the world of online gaming, particularly in massive multiplayer online role-playing games (MMORPGs), players often look for ways to enhance their experience and gain an edge in competitive ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

OpenAI has announced a partnership with Kakao, South Korea’s leading chat app operator, to develop artificial intelligence (AI) products tailored ...

The Department of Tourism (DOT) is expanding its Tourist Assistance Call Center (TACC) by adding Korean-speaking agents to ...

This article explores AI’s benefits and limits in enhancing customer service and strategies for blending the two. Technology ...

At e4m India Brand Conclave 2025, Harit Nagpal, MD & CEO of Tata Play, took part in an insightful conversation with Annurag ...

ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL), the country’s largest ICT services provider, has partnered with ...

Atlassian’s Rajeev Rajan believes when leadership embraces experimentation and motivates employees to learn AI without fear ...

I've seen a big change in the world of online gambling. Mac users now have lots of great casino app options for 2025. The top macOS casino apps offer smooth ...

This time of the year is synonymous with plans and resolutions to improve and grow, both personally and professionally. It’s a time when business leaders try to stay ahead of the curve by pre-empting ...

Meta and Microsoft outperformed in Q4 and Q2 earnings but saw diverging market responses. See why META and MSFT stocks are ...