A new study reveals that AI-assisted customer service agents work faster and more efficiently, with the biggest gains seen ...

This article explores AI’s benefits and limits in enhancing customer service and strategies for blending the two. Technology ...

Set and filmed in Bradford, Virdee tells the story of Detective Harry Virdee, a dedicated cop whose personal life is in chaos ...

Despite huge market potential, Tesla must win in autonomous driving and humanoid robots, where it currently lags competitors.

WaveCX, provider of personalized, digital product engagement solutions for financial institutions, announced today that Eastman Credit Union (ECU) has partnered with WaveCX to enhance the financial ...

Obsidian's first-person action RPG is coming to Game Pass this month, as well as Madden NFL 25 ahead of Super Bowl LIX ...

Chatbots have quickly become part of everyday life, automating tasks, providing instant support and improving user ...

Topics include how to deal with a rude traveler at an airport and what to do about a constantly complaining elderly relative.

SafeBreach, the leader in enterprise security validation, today announced the launch of the SafeBreach exposure validation platform, which combines the power of its time-tested breach and attack ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...