Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

Get powerful, Tech Support Help Call With Customer Service Animation 4k pre-shot video to fit your next project or storyboard.

With approachable, human-like interactions, customer service applications can provide more engaging user experience compared to traditional customer service options. This blueprint is powered by a ...

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

Complex visual effects and computer graphics can mean extensive (and expensive) computing needs, and to address this, Amazon Web Services is launching a new cloud rendering service. AWS Deadline ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

Salesforce surveyed over 3,500 consumers worldwide to understand what customers need, and how companies can deliver the best customer service experience during the COVID-19 pandemic. Every two ...