According to new research, "returnless returns" can boost customer loyalty, positive word-of-mouth, and future purchases.

Have you ever found yourself thinking a server, salesperson or customer service employee was especially attractive, and ...

Executives talk loyalty during a virtual live event with Marketing Dive, CX Dive, Hotel Dive and Restaurant Dive.

Logistics is a secret weapon for companies that understand that every package and every piece of tracking information is a ...

Customer loyalty and engagement solutions provider Capillary Technologies has filed its DRHP with SEBI. The document revealed ...

Finding and nurturing customer loyalty is vital to long-term success ... in every relationship within FairWave’s unique business model has fueled record growth in a market where national chains ...

Customer loyalty requires companies to maintain low ... Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders ...

In this competitive environment for tire manufacturers, a greater focus on quality will enhance overall customer loyalty ... 26,976 owners of 2022 and 2024 model-year vehicles and was fielded ...

At Wendy’s Investor Day on Thursday, the chain announced a new operations vision called “Model of Excellence”—model restaurants ... It’s heavily weighted toward the customer experience in areas ...

However, that model is increasingly narrow. It doesn’t give banks the full scope of a customer’s relationship, nor does it incentivize meaningful engagement,” Shahir explained.

Out of all its vehicles, the Model 3 remains the brand's leader with an astonishing loyalty rate of 72.1%—potentially explained by its recent refresh. For comparison, the industry average brand ...

Among the many challenges brought about by the pandemic was the erosion of customer loyalty ... New for 2023, the “Overall Loyalty to Model” award was taken by Lincoln Nautilus.