Mobile technology has fundamentally transformed the way businesses interact with their markets. With the advent of ...

At the heart of Alon’s approach is his ability to seamlessly integrate data analytics, artificial intelligence (AI), and ...

Glance, a leading provider of Guided Customer Experience (CX) solutions, published its AI + Human Maturity Model™ for Customer Experience, a resource for CX and product leaders seeking to harmonize ...

In today’s fast-paced business world, enhancing customer engagement is essential for B2B companies. Clients expect quick, ...

Over the past decade, the B2B sector has witnessed a shift in customer engagement strategies. Gone are the days when a firm handshake and a well-timed phone call could seal a deal. Today's B2B ...

To keep pace with a changing market, retailers must continuously monitor and adapt their customer engagement strategies, says Heilbron. “Investing in technology, staff and infrastructure to support ...

From identifying bottlenecks in supply chains to optimizing customer engagement strategies, AI tools deliver real-time insights helping businesses not only keep up with the pace of change but lead it.

In today’s digital age, video content has become a cornerstone of online marketing strategies. As consumers increasingly turn to video for product discovery, reviews, and purchase decisions, ...

Optimove, the first Customer-Led Marketing Platform, today announced the release of its 2025 Optimove Insights Consumer ...