Customer engagement is evolving into a seamless blend of intelligent personalisation, real-time data use, and consistent ...

With the UAE leading the way in AI readiness in the Middle East, IT Max Global and Microsoft recently co-hosted a series of ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

Now CEO and founder of independent agency Apparent, Smith leads a team delivering results-oriented work for clients like ...

Suhasan's mastery over customer experience design and cross-functional collaboration formed the core of this success story.

How human-centered AI that is focused on customer, user, and employee experience can drive real transformation in clinical ...

Here are all of the companies in the Minneapolis and St. Paul metro area that made Inc.'s 2025 Best Workplaces list.

Rather than casting a wide net, these brands leverage highly curated U.S. retailers to establish credibility, gain trial, and ...

With 146% Gross Revenue CAGR (2019 – 2024), 16,000 Daily Transactions as of the first quarter of 2025, and Unmatched Customer ...

To maximize AI's value, CIOs must embrace a persona-based strategy, tailoring intelligence to the specific workflows of ...

Founder and Executive Chairman Jon Murchison to focus on product innovation, customer engagement, and industry leadership as ...

India’s tech IPO boom demands regulatory reforms. Current SEBI rules, built for traditional models, must evolve to support ...