Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Lyft is partnering Anthropic to bring the startup's tech to its platform, starting with the customer care agent riders can ...

By enabling agents to interact and share capabilities, organizations can offer consistent experiences, restoring simplicity ...

ChatGPT's rise has been met with both excitement and skepticism. From biases to ethical concerns, here are unsettling reasons ...

Remember, there’s no one-size-fits-all approach. The right metrics depend on your use case, your users and your vision for the product. By thoughtfully designing your evaluation strategy, you’ll set ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...

A study titled Do LLMs Have Distinct and Consistent Personality?, detailed in a paper from Yonsei University and Seoul ...

I scanned the privacy policies and reports for the top AI apps and found just one that doesn’t share your data with ...

Continuous Improvemen t: The field of multimodal AI is rapidly evolving, making it essential for organizations to update and refine their systems regularly. This includes incorporating customer ...

you can see the early results of that collaboration when you go through the company's customer care AI assistant, which features integration with Anthrophic's Claude chatbot. According to Lyft ...