Leading this charge is Nadeen Matthews Blair, founder and CEO of Crescent Advisory Group, whose AI training module in the ...

Axon's innovation, strong revenue growth, and robust software model justify its valuation. Click here to find out why AXON ...

High ROI is a reality if you have a CRM solution in place. A fully integrated CRM can help your business make even more money ...

Companies also dig deep into their customer service records to see how customers have interacted with sales and support departments in the past. Here, they are incorporating direct feedback about ...

The Gloucester County man also pleaded guilty to tax fraud in seeking over $1 million in pandemic relief tax credits, ...

We recently reported that Coinbase, the largest U.S.-based cryptocurrency exchange, was a victim of a cybersecurity incident ...

By carefully reviewing network reliability, data needs, device options, and customer service quality, seniors can confidently ...

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center automation.

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.

The main Microsoft customer service number is 1-855-535-7109, where you can reach a live representative 24/7. Microsoft is a ...

Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

Prince William County has launched a platform that will help customers report issues and access support by phone, mobile app, ...