We were lucky enough to be upgraded to the Presidential Roosevelt Suite at the Fairmont Le Chateau Frontenac in Quebec City ...

Marriott is preparing to deploy an AI tool that should automate the complicated task of hotel room assignment for front desk staff. “Essentially, taking hours and hours of manual work — all ...

Popular golf influencer Paige Spiranac announced a major career move on Thursday, sharing that she will join the new Grass League front office as the innovative sport enters its second year.

Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information over the phone.

Reasons the Fairmont Le Chateau Frontenac might not be for you. Those searching for a vacation colored by the fascinating history of Old Quebec will likely enjoy checking in to the Fairmont Le Chateau ...

There are so many unique and magical ways Quebec City, in Quebec, Canada, will charm you, starting with the legendary Fairmont Le Chateau Frontenac, where a stay here feels like you're living in a ...

Miss Manners: Rude front desk manager makes me dread the doctor’s office. Does the letter writer tell their periodontist about his unprofessional front desk manager?

Visiting Québec City in the winter feels like stepping into a (French!) snow globe, with the iconic Fairmont Le Château Frontenac overlooking the quaint streets and St. Lawrence River below. And ...

Fairmont Le Château Frontenac is grateful for this 5th Green Key and continues to demonstrate its leadership in sustainability while providing an unmatched experience for its visitors.

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

Regardless of whether you stop by the front desk to check out, Eisen recommends reviewing your credit card statement for any errant charges or discrepancies. Also, don’t bring your room key home ...

Guests staying on the 14th floor of the Château Frontenac hotel in Quebec City had an unexpected wake-up call early Tuesday after a fire broke out. The fire was quickly brought under control and ...