If a Wawa customer typically bought a large drink previously ... “If you walk into a Wawa, you want to feel welcome, you want to feel a sense of calm, a sense of comfort, a sense of 'My dollar ...

Manufacturers on the northern border are working to calm their customers who are concerned about the fallout from President =Trump’s tariffs on Canadian imports. Ontario's Ford suspends U.S ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...