Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow.

Shortly before their acrimonious parting in recent days over their joint pursuit of yacht racing glory, sailing star Sir Ben Ainslie offered some thoughts about industrialist Sir Jim Ratcliffe’s ...

Hub-and-spoke routing is not the norm in container shipping, but Maersk and Hapag-Lloyd are rolling out this approach ...

All of the call center platforms on this list include call routing, analytics, softphone functionality, call recording and a range of integrations. The table below outlines some of the most ...

In his book The Mathematical Universe, mathematician William Dunham wrote of John Venn’s namesake legacy, the Venn diagram, “No one in the long history of mathematics ever became better known ...

Call routing: Callbots can send calls to the appropriate department or live CSR, streamlining operations and reducing wasted time. Ensuring CSRs do more of what matters: AI bots can handle routine ...

Thailand’s prime minister has revealed she got a call from an AI system, demanding money in the voice of another famous head of government. Paetongtarn Shinawatra did not reveal who the computer ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

You can make a "bird call" and leave an energetic and heartfelt message for the whole team, your favorite player, the coaching staff and even your fellow fans. "Sing, scream, cry, chant.