With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

A Minnesota Pollution Control Agency (MPCA) is once again putting out the call for volunteers for an over 50-year program of ...

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.

About 1 in every 31 children was diagnosed with autism by age 8 in 2022, up from 1 in 36 in 2020, according to the CDC report ...

The growth is spearheaded by BYD. Seven out of 10 EVs sold in the country are from the brand, which also leads hybrid sales.

The guidelines call for expanding the development ... During the 15th Five-Year Plan (2026-30) period, environmental monitoring of surface water quality will expand to medium- and small-sized ...

Roughly 20 states now have laws permitting families to place cameras in the rooms of loved ones. Facility operators are often ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

Operator: Good afternoon, ladies and gentlemen, and welcome to the Nortech Systems Incorporated Fourth Quarter 2024 Earnings ...

Protesters picketed a Queenstown wastewater plant as they called on the council to scrap plans to discharge treated sewage ...

PORTSMOUTH — The city announced its mosquito control program will begin monitoring on April 7 ... precautions or other concerns, call 603-734-4144 or email help@DragonMosquito.com.