Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

Now in its third year, the BBC Comedy Collective is continuing its commitment to support the best of British comedy talent ...

An overlooked Pride and Prejudice character will take centre stage in an upcoming BBC series starring Call the Midwife's Ella ...

Premier tier of software provides agents with live coaching and automated call summaries, while supervisors gain real-time ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits, refill prescriptions, and help ...

What SA’s new no-call list means for contact centresIssued by Coligo GroupJohannesburg, 22 May 2025Visit our press officeBecoming a responsible, compliant contact centre. Executive summary:South ...

In an order dates May 8, the Ministry of Defence has empowered Chief of Army Staff General Upendra Dwivedi to exercise the powers under the Rule -33 of the Territorial Army Rule 1948, to “call out ...

New Delhi: The Central government has called an all-party meeting at 11 a.m. on Thursday to brief political leaders on the military strikes carried out by the Indian ...

You just do what makes you happy.” Apart from that, Chum Darang also revealed that she was harassed by the boss of her call centre after her number was spread. She recalled the horrifying moment that ...

Telecoms giant BT is cutting 2,200 jobs under a major reorganisation of its call centre operations, it announced today. The company is spending £100 million on creating 30 "next generation multi ...