Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

Now in its third year, the BBC Comedy Collective is continuing its commitment to support the best of British comedy talent ...

An overlooked Pride and Prejudice character will take centre stage in an upcoming BBC series starring Call the Midwife's Ella ...

Premier tier of software provides agents with live coaching and automated call summaries, while supervisors gain real-time ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits, refill prescriptions, and help triage patients.

What SA’s new no-call list means for contact centresIssued by Coligo GroupJohannesburg, 22 May 2025Visit our press officeBecoming a responsible, compliant contact centre. Executive summary:South ...