Premier Inn owner Whitbread is planning to cut around 300 jobs in its customer support and call centre teams and move some ...

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

Kolkata: The detective department has busted a fake call centre that operated out of a guest house at Tagore Park in Kasba.

Hotel chain Premier Inn has confirmed jobs will be lost as it moves its telephone reservation call centre from the UK to ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

Card payments company Dojo hopes to soothe young staff with graffitied contact centre by BDG Architecture & Design. Call ...

PETALING JAYA : Sunway Construction Group Bhd (SunCon), one of the most badly hit in the recent selldown of data ...

In the letter sent to staff, Firstsource said the redundancies were the result of Sky looking to "simplify their ways of ...

Police have exposed a bogus call centre in Maharashtra’s Thane district, from where cyber criminals targeted American citizens to defraud them, an official said on Friday. Seven persons were ...

A commercial court in Gurugram recently awarded Microsoft ₹55 lakh in damages after a company, Retnec Solutions Pvt Ltd ...