In a recent earnings call, AMD revealed that revenue from the data centre side of the business had more than doubled, ...

Premier Inn owner Whitbread is planning to cut around 300 jobs in its customer support and call centre teams and move some ...

The hospital contract at the centre of graft allegations against health department director general Sandile Buthelezi was awarded in highly suspicious circumstances. Buthelezi is the subject of a ...

Advanced Micro Devices failed to impress investors waiting for the chipmaker to gain ground against AI heavyweight Nvidia , ...

ElevenLabs, a startup that uses artificial intelligence to generate and clone voices, has r aised $180 million in a round that values it at $3.3 billion, triple from what it was a year ago. Users have ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

Firefighters were called to Newquay Leisure World on Trenance Lane in the early hours following a report of a hazardous chemical leak within the leisure centre. The initial 999 call was received by ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

India’s IT minister announced the country’s goal to launch competitive foundational AI models with a new compute facility ...

Police have exposed a bogus call centre in Maharashtra’s Thane district, from where cyber criminals targeted American citizens to defraud them, an official said on Friday. Seven persons were ...

Revenue came in at $14.26 billion, beating the projected $13.81 billion. However, revenue declined 7% year-over-year, marking the third consecutive quarter of decline. Net loss for the quarter stood ...