GreenState Credit Union Selects Content Guru to Modernise Experiences & Adopt AI-Enhanced Support within their contact centre ...
Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...
ElevenLabs, a startup that uses artificial intelligence to generate and clone voices, has r aised $180 million in a round that values it at $3.3 billion, triple from what it was a year ago. Users have ...
ANOTHER WITHDRAWAL — President Donald Trump is expected to issue an executive order withdrawing the U.S. from the U.N. Human ...
Few media companies are nimble enough to rapidly respond to changes in consumer trends and the emergence of new technologies.
The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...
Police have sealed an illegally crossing between Thailand and Cambodia to smash call centre scam gangs allegedly trafficking ...
Less than a week after The Night Agent 's Peter Sutherland returned to fans' lives — with Rose questionably still along for ...
Across a pair of complicated blockbuster trades on Friday night the Vancouver Canucks remade their roster and charted a new ...
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