Discover the best call center training software this ... Instead of a full prebuilt course that you have to overhaul, you get a flexible outline to work with instead. Every plan includes access ...

Florentina Holzinger, the daring Austrian choreographer, is back with “Tanz,” a rendering of ballet horror featuring the ...

After the employees got to safety, the suspect “breached through a door onto the airfield,” an airport official said.

In a life-saving situation, minutes are critical, and a group of local first responders were on time to save a life last fall ...

President Trump said he told King Abdullah II of Jordan during a phone call Saturday that he would like Jordan and Egypt to ...

SB 923 is part of a broader effort by the California legislature to require healthcare entities to improve access to culturally competent gender-affirming care for transgender, gender diverse, and ...

There's no need for some rambling preamble to today's chat. Cardinals are a few weeks away from spring training in Jupiter, ...

The West Virginia Child Advocacy Network (WVCAN) released its Statewide Data for the 2024 fiscal year (July 1, 2023 to June ...

Talk privacy and network with local members at IAPP KnowledgeNet Chapter meetings, taking place worldwide. IAPP Job Board Looking for a new challenge, or need to hire your next privacy pro? The IAPP ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Equature, a leader in dispatch education, is revolutionizing emergency telecommunications training with the launch of a cutting-edge online learning platform. Designed for Telecommunicators, CTOs, and ...