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City Councilor Karen Gilbert, left, speaks with a 911 Center employee on Monday. Mayor Monroe Nichols, city councilors and ...

ISG has distributed surveys to more than 90 contact center service providers serving the global market. Working in collaboration with ISG's global advisors, the research team will produce three ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

April is National Child Abuse Prevention Month, a crucial time to raise awareness and provide support to keep children safe. Norton Children’s Center for ... In Kentucky, call 877-KY-SAFE1 ...

Anyone with information is asked to call detectives at 314-444-0001 or leave an anonymous tip with CrimeStoppers at 866-371-8477.

AI call center technology is rapidly transforming how businesses handle customer service. In 2025, AI call center platforms are poised to dominate by providing real-time feedback, predictive ...

Media Library’s gigantic spring book sale, Newlin Grist Mill Duck Derby and 5K, Philadelphia Comic-Con, Hope For Hallie’s ...

And he is also right that such a movement needs a vision for a better future to address our current ills, which Mr. Trump ...

The founder and CEO of Citadel pledged $8 million in 2022. The latest gift raises his total contributions to $13 million.

Rapid Trump administration cancellation of federal grants leaves Iowa cultural nonprofits reeling, threatens some with ...