Berlin-based Synthflow is targeting customer call centers with its conversational AI voice agents, and says it already has over 1,000 clients.

The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...

Oncology clinics face several complexities in their processes. When patients arrive at the infusion chairs, nurses and pharmacy technicians must be available to get the patients ready for the infusion ...

Nvidia's integration of AI, Omniverse, and digital twins is redefining industries. Click here to see why NVDA stock is a Buy.

Global manufacturing solutions provider Flex (NASDAQ:FLEX) reported Q1 CY2025 results , with sales up 3.7% year on year to $6 ...

Reddy 2.0 introduces a major leap forward in enterprise training with fully automated simulation creation, enhanced cross-functional collaboration tools for L&D and QA teams, further security and ...

Simulation of a call center model (a M/M/c/K+M model with forwarding and retry) ... Parameter study of a call center model. Plain Python: example_sim_call_center_series.py; Jupyter notebook: ...

Another industry that’s found a home in Utah County is contact centers, sometimes called “call centers.” These are companies that allow other companies to outsource their customer relations.

The Clark County Health Department is partnering with Parkview Mirro Center for Research and Innovation for a mobile simulation lab June 2-4.

Touro’s Michael Tang Regional Center for Clinical Simulation has acquired two advanced high-fidelity manikins: Tommy, a 5-year-old pediatric patient simulator, and Christie, a newborn simulator.

About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is ...