Data center products and services company Vertiv (NYSE:VRT) reported in Q1 CY2025, with sales up 24.2% year on year to $2.04 ...

The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, (Newswire.com) - Insightful.io, a leading provider ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

BPS is a leader in the tolling and parking technology and services market and provides other mission-critical services to government agencies including call center support, revenue recovery services, ...

NEW YORK and LONDON, April 9, 2025 /PRNewswire/ -- PolyAI, a global leader in voice AI agents for superhuman customer experiences, has announced the launch of its annual CX 100 awards program, now ...

Arizona Diamondbacks manager Torey Lovullo argues with first ... Torey Lovullo was ejected for arguing with Laz Diaz over a wrong check-swing call that effectively ended Merrill Kelly's night ...

To view Conversation Summaries, enable summaries in Copilot Service admin center by going to Insights and then Summaries. If a summary was generated when the call ended, it will be displayed.

Apple is working on a new Home accessory that is designed to serve as a central hub or "Command Center" for smart home management, and it's going to launch in 2025. The Apple TV and the HomePod ...

NEW YORK, April 07, 2025 (GLOBE NEWSWIRE) -- Brookfield Asset Management Ltd. (NYSE: BAM, TSX: BAM), a leading global alternative asset manager headquartered in New York with over $1 trillion of ...