New updates across the 8x8 Platform for CX include AI chat summaries, secure payments, RCS messaging and accessibility ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

AMD plans to capitalize on AI inference workloads moving to edge devices, CTO Mark Papermaster tells BI.

On April 16, the Shendun Battery Safety System, a leader in new energy vehicle (NEV) safety, demonstrated its prowess once again: The Geely Galaxy E5 successfully completed a 50km/h frontal center ...

At the hub, 50 residents a year would be trained in green energy careers, such as HVAC. The building would also serve as a community cooling center during heat waves and a heating center during cold ...

President Donald Trump made a bold statement during his speech at the National Republican Congressional Committee's donor event on Tuesday evening, claiming that nations are queuing up to ...

Chelsea are just 'one call away' from landing star striker Victor Osimhen, according to former midfielder John Obi Mikel. However, the marksman is also on Manchester United's radar. Osimhen has ...

To view Conversation Summaries, enable summaries in Copilot Service admin center by going to Insights and then Summaries. If a summary was generated when the call ended, it will be displayed.

Francisco Lindor singles in the 5th inning for his third knock of the game and the 1,500th hit of his career. #CurtainCall ...

Conan O’Brien is opening up about his decision to honor a commitment he made to receive the Mark Twain Prize for American Humor at the Kennedy Center for Performing Arts. Several performers have ...