As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

If you want to work at home taking calls or pledges, this ACD Direct review explains how you can do this for them. ACD D ...

Your guide to things to do in Asheville and across Western North Carolina. Things to do with your kids in Asheville, Hendersonville and WNC – find plenty to do fr ...

Kid's Day Out is 9 a.m. – 4 p.m. at TCMU-Greenville. Kids can enjoy a completely play-based experience that includes team ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Charter, which owns Spectrum, told the state of Ohio it expects the layoffs to occur by late March. The company will maintain ...

It’s really forward thinking of the city to think about another way to get behavioral health services in the least ...

Editor’s note: This listing of calls made to the Preble County 9-1-1 call center does not include all calls. Welfare and business checks, domestic situations without arrest, ambulance runs, etc. are ...

On Call is a police drama based in Long Beach ... She is concerned for his safety but does not doubt his ability. Harmon thinks that, like Delgado, Diaz might die if he keeps acting recklessly.

It's unclear if Tatum also finds it boring to defend centers. It's possible he doesn't love chasing wings around as much as George does, though.

The Pokemon Center does limit customers to two units per person, but in an age of bots buying up in bulk, it’s only a minor hindrance to those determined to buy cards.