Republic Services’ first quarter results reflected strong pricing execution and disciplined cost management, allowing the ...

At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

MANILA, Philippines — The Cybercrime Investigation and Coordinating Center (CICC) will investigate a call center company based in Cebu City for allegedly operating as a scam hub. The ...

The 17,000-square-foot facility on Mohouli Street will operate as a unified call center for the county’s police and fire departments. Skip to content. HI Now Daily. Contests. Join Our Team.

Fayetteville's 911 call center is at city hall on the second floor. The city has been trying to rebuild and modernize it elsewhere for more than a decade, department head Lisa Reid said.

AT&T call center in Mesa bringing hundreds of job opportunities. There are 750 call center positions AT&T wants to fill in 2025, according to a company news release from last week.

Using your automatic call distribution portal, create rules tied to certain popular customer questions: if they need help with billing, they are sent to Agent A’s desk, and so on. This will create ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history ...

Call center location: Naturally, working from home means you’ll need to find a remote-friendly company. Filter jobs by location to ensure you only see remote work listings.