Jim Walsh (R-Aberdeen) explained to The Center Square ... It’s anti-justice. SSB 5093 strips law enforcement and prosecutors of an important tool to protect the most vulnerable victims ...

The makers of director Karthik Subbaraj's eagerly-awaited action entertainer 'Retro', featuring actors Suriya and Pooja Hegde in the lead, on Tuesday dedicated their last comic series strip before ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

EYEOPENER. OH, GOOD MORNING TO THE STUDENTS AT CENTER SCHOOL. OUR KELLY ANN CICALESE RECENTLY GAVE A WEATHER PRESENTATION THERE. THE GIGGLES WERE ON CINDY WAKE-UP CALL DOING. IT’S EASY TO RECORD ...

“Countries who reached out to Trump” by Dave Whamond, Canada, PoliticalCartoons.com, via Cagle Cartoons. Kingston school trustee's knife post inside Ulster County Building raises alarm ...

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...

Here’s what business leaders looking to implement GenAI into their contact centers need to know. Helpful human agents listen, understand, propose, and act—but often, these agents are hard to ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...