Many patients may soon find themselves interacting with AI, not a human receptionist or call center worker, when they first reach out to health systems.

Call of the Night’s second season will have its North American premiere at Anime Expo. Anime Expo attendees will be able to ...

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

Fans of Call the Midwife have taken to social media to express their elation following the announcement of a new film. Production has kicked off for a two-part Christmas special expected to be ...

Shedeur Sanders received a prank call during the 2025 NFL draft that generated plenty of headlines, and it turns out the son of Atlanta Falcons defensive coordinator Jeff Ulbrich had something to ...

Donald Trump‘s special peace talks envoy has been branded a “bumbling f---ing idiot” by a White House insider unhappy about his negotiating with some of America’s most difficult adversaries.

As CBS Sports reported, the prank call took place while Sanders was hosting a livestream event during the second day of the draft. When he picked up the phone, the person on the other end of the ...

The most infamous prank call was orchestrated by the son of Atlanta Falcons defensive coordinator Jeff Ulbrich, Jax, who obtained the private number of Colorado quarterback Shedeur Sanders to ...

Greetings and welcome to Regency Centers Corporation First Quarter 2025 Earnings Conference Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will ...

New York Giants rookie pass rusher Abdul Carter also received a prank call during the NFL draft, agent Drew Rosenhaus told ESPN's Adam Schefter on Wednesday. The call came Thursday night when the ...