There's a new type of AI bot on the block—and this time, it's completely autonomous. AI agents are steadily making their way into the public consciousness as more companies release them. Last year, ...

Zocdoc—the digital platform that helps patients find doctors and book medical appointments—is unveiling an AI assistant today ...

With a well-planned strategy, organizations can move beyond experimental use cases and embed AI into everyday operations.

That choice was obscured by their early success with Luka Dončić. For a minute there, it really looked like the Lakers could ...

Improve your business reputation by training call center agents to show empathy and understanding in every interaction. Implement training programs that teach active listening and empower agents to ...

Aragon Research analysts evaluated 21 providers in the market and the growing use cases for virtual agents in the Contact Center. “AI Agent Platforms are transforming contact centers ...

Saniger, the former CEO of Nate, was charged with defrauding its investors after the US Department of Justice discovered that his supposed AI-powered shopping app was powered by hundreds of call ...

CHELSEA remain top of the agent payments charts this season - but even the Blues have slashed the amount they splash out to intermediaries. The Stamford Bridge club paid out £60.4m to players ...

Chelsea spent more on agent fees over the last year than any other Premier League club, paying player representatives more than £60million in total. On Monday, the Football Association published their ...

Chelsea spent more on agent fees over the last year than any other Premier League club, paying player representatives more than £60million in total. On Monday, the Football Association published ...

Sheffield United complete the top three in the league table and the agents fees table with £4,442,940, followed by the Tigers, who sit alongside the division's heavyweights. Only four clubs spent ...