The Mandaue City Police Office (MCPO) has found no signs of foul play in the death of a 28-year-old call center agent, who ...

In real time, the AI smooths out Kumar’s accent — and those of at least 42,000 other Indian call center agents — making their speech more understandable to American clients on the other end of the ...

AI-powered knowledge bases significantly improve call center efficiency by providing agents with instant access to accurate and up-to-date information. "AI allows call centers to build knowledge ...

She is also a real estate agent, president of the ... in the area most devastated. They call the project “Vegas Village.” We are dining on a whole Pinoy fried chicken and pancit—thin rice ...

MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

Three Filipinos who moved to Cambodia to work as call center agents opened up about the abuse they were subjected ... and said it really hurt them because "kapwa Pinoy lang po 'yung mismong naggaganun ...

TWO Laos-bound women workers believed to be human trafficking victims have been intercepted at the Ninoy Aquino International Airport (NAIA). Bureau of Immigration (BI) Commissioner Joel Anthony Viado ...

BACOLOD CITY – Police are investigating the death of a former call center agent whose body was found in Hacienda Nilo Lizares, Barangay Matab-ang, Talisay City, Negros Occidental on Sunday ...

How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications ...

Let’s explore seven key causes of call center burnout and learn how to ensure your best agents thrive. Lack of training is the real root cause of so many other stressors because it sets agents ...