As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

AT&T and TransUnion have unveiled a new enhanced caller identification service that displays company names, logos, and call reasons for verified incoming calls to AT&T wireless customers using Android ...

Cartel gunmen exchanged fire with US border patrol agents on Monday while attempting ... returned to the White House last week and promptly signed a string of 21 Executive Orders designed to ...

AI agents are better at focused, repetitive tasks than trying to achieve PhD level complexity. So-called agents are meant to be the next big thing in artificial intelligence this year. If the ...

This is particularly beneficial for industries such as real estate, customer service, and call centers, where high-volume outreach is a critical component of daily operations. The AI agents ...

At least two agencies assisting US immigration officials with the sweeps ordered by the fledgling Republican White House have ... took him to a detention center. The agents “raided” the ...

Artificial intelligence pioneer Yoshua Bengio has been at the World Economic Forum in Davos this week with a message: AI agents could end badly. The topic of AI agents — artificial intelligence ...

Sanger Reporting from Washington When the career staff of the National Security Council popped onto a video call at 11:30 on Wednesday ... the work at the White House for a year or two is often ...

The call between the two autocrats comes as both closely watch Trump’s return to the White House. The newly sworn-in American president has signaled interest in meeting or negotiating with both ...

I need filing their tax returns as agent on HMRC. I did try to open a service account and getting any joy. Since I am not getting any where. Appreciate any help / support anyone can offer. I already ...

Liam takes to X and tweets his reactions: The twist? He’s an AI agent powered by Memetica.ai, a no code AI agent consumer platform built by the team at Qstar Labs. You're reading Crypto Long ...

Employees in any federal diversity, equity, inclusion and accessibility offices will be placed on paid administrative leave “effective immediately,” according to a post from White House press ...