As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

The CIA has sent the White House an unclassified email listing all new hires that have been with the agency for two years or less in an effort to comply with an executive order to downsize the ...

UFC President Dana White has had an intense rivalry with a number of dignitaries in boxing, perhaps none as nasty as his long-standing verbal wars with Top Rank CEO Bob Arum. White did the ...

You know them as Flo, the Progressive Insurance saleswoman; Mayhem, the human embodiment of disasters covered by Allstate; and the unstoppable dancer from the Jardiance diabetes drug ads.

That includes an executive order from the White ... the FBI Agents Association, while the other was brought by a group of nine FBI employees. The latter suit, which was filed by the Center for ...

“Orlando was among a group of teams talking to Chicago about Coby White earlier this week, per sources familiar with the matter,” Begley wrote. White has had a solid season with the Bulls and ...

In New York and other cities across the nation, educators are grappling with fear among students and parents that US Immigration and Customs Enforcement agents ... The White House and ICE, among ...

“And of all people Donald Trump could have picked to lead White House policy ... the groundwork for a second term by founding the Center for Renewing America, a think tank populated by former ...

That future is one where people, companies and, especially, AI agents lean on permissionless blockchain rails for data storage, access and verification. Cheap and accessible data storage is a ...

AI agents aren’t just something on the horizon in a future-planning PowerPoint: they’re already in use in your organization.