It feels like you’re on edge all the time,’ one immigrant advocate said about the Trump administration’s immigration ...

While immigration enforcement agents continue to detain individual people outside ... “He told us that you have to pull over ...

Reports of immigration sweeps, real and rumored, create a climate of fear and uncertainty for immigrant communities in ...

The former Alabama All-American has started every game at center for the NFL team when healthy ... will bring him to the team as an NFL free agent. “It’s been an honor to watch Ryan represent ...

The data entry agent in Power Apps and Dynamics 365 model-driven apps makes ... Enhance your daily workflows with this powerful tool! The Microsoft Power CAT team is excited to announce a series of ...

AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting as a real-time support system, not just a compliance watchdog. Reducing burnout, ...

MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

Glenn Mattson; Analyst; Ladenburg Thalmann & Co. Inc. Participants of this call are advised that the audio of this conference call is being broadcast live over the internet and is also being ...